Contact us
One address, read by a person. There is no ticket queue and no phone line, which is why the sections below matter more than they would elsewhere.
What to include
Your account email, the plan you are on, and — if a request failed — roughly when it failed and which model it named. Never send your API key: we cannot read it and nobody who asks for it works here.
Before you write
Billing questions are usually answered on the pricing page, and errors and limits on the docs page. Your own usage, invoices and key rotation are all in the dashboard, which is faster than asking us.